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January 18, 2007

NYC To Accept 911 and 311 Picture Messaging

by Darla Mack

New York City's Mayor Bloomberg announced yesterday that the City's 911 emergency and 311 non-emergency call centers will soon be able to receive digital photos and videos from callers.

John Feinblatt, the mayor’s criminal justice coordinator said the popularity of text and photo messaging and Internet services like Google and YouTube made this initiative a natural next step for emergency services.

“If you see a crime in progress or a dangerous building condition, you’ll be able to transmit images to 911, or online to nyc.gov,” the mayor said in his annual State of the City address. “And we’ll start extending the same technology to 311 to allow New Yorkers to step forward and document nonemergency quality of life concerns, holding city agencies accountable for correcting them quickly and efficiently.”

I personally think this is a great idea, but I wonder who they will hire to screen through all of the hoax videos that they receive.

[via: NY Times, NY Post, MobileBurn]

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