Dissatisfied Cingular Customer Gets Seven on Her Side
by Darla
Now I know we call can't always swear by our service providers, but when a problem occurs that is totally against the norm, simply insisting that someone pay the damn bill without even considering the possibility that the consumer might actually be having a problem is simply out of the question.
(New York-WABC, October 10, 2005) - A woman from the Bronx with has a big problem. Her cell phone company says she owes more than $1,300, but the frustrated phone owner insists it's all a big mistake.
You would think that it would be obvious that a person could not be in two places at once. But when one Bronx women got her cell phone bill, she saw charges made from her home and from Chicago on the same day at exactly the same time. But even when she pointed out the error, they insisted she pay. Instead, she dialed up Seven On Your Side.
Visit ABC for full article: Tappy Helps Clear Up An Expensive Cell Phone Mistake
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